Meet The Team

We pride ourselves on customer service and ensuring your events run smoothly. Please do not hesitate to get in touch with any questions.

Get to Know Us

Our Sales and Events teams are here for whatever you need. We take great pride in making your event as seamless as possible.  From your initial enquiry right through to delivery of your event, we'll be with you every step of the way.

eleanor muir

I am passionate about leading the sales team to ensure our clients’ needs are met and expectations are exceeded. I love nothing more than developing relationships with stakeholders and customers alike and looking for opportunities to ensure the future growth of the Golden Jubilee. Prior to joining the Hotel in 2008, I worked in Sales and Business Development in a range of commercial organisations including airlines, recruitment and training. Hotels are the most rewarding!

Eleanor Muir

Sales & Revenue Manager

joanne flockton

Graduating from Glasgow Caledonian University with a BA in Entertainment and Events Management, I have worked in the conference and events industry for 15 years – 12 at the Golden Jubilee and 3 with Macdonald Hotels. My main responsibilities are dealing with conference enquiries efficiently in order to provide a quick ‘turn around’ in the booking process. I strive to make sure customers needs are exceeded from the start, and that they leave our venue looking to return. Building strong client relationships allows us to welcome clients back year on year. I enjoy the fast pace of the sales office and dealing with our diverse clientele - no two bookings are the same!

Joanne Flockton

Sales Co-ordinator

Laura Malley

Relocating from Reading, I joined the team at the Golden Jubilee Conference Hotel back in 2019. Having worked in the events industry for 13 years, I’ve had experience of a range of different roles covering live events, weddings and conferences. As Business Development Manager, I am responsible for nurturing relationships with new clients and enjoy being able to meet new people and showcase the hotel whenever I can.

My days at work are incredibly diverse, which keeps things fresh and exciting!

Laura Malley

Business Development Manager

Kirsten Burks

I joined what was the Beardmore Conference Hotel in 2000 as Event Manager and have seen huge changes during my 21 years here. Previously I have been in similar roles in various hotels in Glasgow, Chester and Liverpool. I am dedicated to the hospitality industry and am still passionate about event planning here at the Golden Jubilee Conference Hotel. Career highlights are many but would have to single out the global Haemophilia event of May 2018, and the SFA under 17 tournament, when we hosted 4 international teams in the hotel as well as every single wedding I have co-ordinated. Each individual wedding is special and it is an honour to deliver an amazing day for every couple.

Kirsten Burke

Event Manager

Emma Finlayson

I have worked in the hospitality industry since I left school in various venues and departments including reception, bar, and food & beverage.  I studied at Blackpool College and completed my Hospitality with Tourism degree at Strathclyde University.  I joined the Golden Jubilee Conference Hotel 16 years ago as an Event Planner and love the variety in the job from weddings to large conferences and everything in between.  Recently I also became a Duty Manager at the Hotel, which has been a fantastic challenge for me and a great way to learn all the workings of the Hotel.

Emma Finlayson

Event Planner

Lisa Bunton

Following an 18-year career at Hilton, I joined the events team in November 2021. I have over 20 years hospitality experience, mainly working on the Front Desk. I decided to pursue a career in events as a new challenge and I have thoroughly enjoyed learning how a new department works and a different venue. I really enjoy working in the hospitality sector as you get to meet so many interesting people from all over the world and never stop learning new things.

Lisa Bunton

Event Planner

Who Is There on the Day?

On the actual day of your event, our support team will be there to make sure everything runs smoothly. We even have a dedicated 'bell' in every conference room for immediate technical, conference or food service assistance.

Yvonne Mclean

I joined GJCH when it was The Beardmore in 1997 as Food & Beverage Assistant working part time round my children, and was promoted to Food Beverage Supervisor in 2001 and then to Conference Supervisor in 2012.

I enjoy the fact that I can meet a client before their conference starts and make sure everything goes to plan right through until they leave, whether it’s a few hours or a full weekly residential. I also enjoy getting to know returning clients, their likes and dislikes and the challenges of getting to meet new clients to make sure they become returning ones.

Yvonne McLean

Conference Supervisor

James Perrie

Coming from a hospitality background, I progressed to a more technical position within the Golden Jubilee nine years ago. My role involves making sure that the audio-visual and technology functions exceed the expectations of our clients; whether I am providing day to day AV support or tailoring the technical requirements of our future conferences. I continually monitor industry trends to ensure our technology is cutting-edge.

James Perrie

Technical Co-ordinator

lauren Miller

I joined the Golden Jubilee in August 2019, having previously worked in The Crowne Plaza as Food & Beverage Manager. My role involves ensuring the satisfaction, and smooth running of the guest dining experience from start to finish, making sure service and food are to the highest standard. I particularly enjoy the client relationship side of managing large events and weddings and liaising closely with organisers and guests to deliver their expectations.

Lauren Miller

Food & Beverage Manager

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